We have many reasons for travelling, whether it be for business or pleasure. Given the desire to explore when on vacation, accommodation plays a key part. On approaching the automatic doors of your hotel, you know your holiday experience is about to start.
Memento is a project that reviews the process of checking-in, targeting welcome packs and the experience of receiving a gift. On arrival, these packs are normally handed out at reception but are rarely memorable. Recognising this, I felt there was a definite opportunity to enhance the user experience.
I have designed a fun interaction that invites guests to play an arcade style game. Participation is permitted with a scan of a room key, to play a modernised version of “The Claw”, in selecting a gift. Each package contains items designed to enhance the experience of the location, encouraging guests to unlock the “explorer" in them and complete activities.
Packaging takes a minimalist yet consistent approach, to keep contents hidden until unboxing. Each gift becomes a keepsake after guests use it, to engage, explore and excite. The aim is to provide stimulation to enrich the creation of memories throughout their holiday.
Learn more about Memento
A booklet created to showcase the research, positive motive and design process behind memento, my honours project.
1 min video that targets the engage, explore and excite stages of memento. It showcases the process after a guest has played the machine and received their package.
Additional deliverables of final concept
Sketchbook pages to showcase research and development
During the development and making of Memento I maintained a visual blog on Instagram to keep track of progress and changes throughout my project. Feel free to have a look at the journey through my honours year of BSc Product Design at DJCAD, University of Dundee.