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Memento

We have many reasons for travelling, whether it be for business or pleasure. Given the desire to explore when on vacation, accommodation plays a key part. On approaching the automatic doors of your hotel, you know your holiday experience is about to start.

Memento is a project that reviews the process of checking-in, targeting welcome packs and the experience of receiving a gift. On arrival, these packs are normally handed out at reception but are rarely memorable. Recognising this, I felt there was a definite opportunity to enhance the user experience.

I have designed a fun interaction that invites guests to play an arcade style game. Participation is permitted with a scan of a room key, to play a modernised version of “The Claw”, in selecting a gift. Each package contains items designed to enhance the experience of the location, encouraging guests to unlock the “explorer" in them and complete activities.

Packaging takes a minimalist yet consistent approach, to keep contents hidden until unboxing. Each gift becomes a keepsake after guests use it, to engage, explore and excite. The aim is to provide stimulation to enrich the creation of memories throughout their holiday.

Learn more about Memento

A booklet created to showcase the research, positive motive and design process behind memento, my honours project.

1 min video that targets the engage, explore and excite stages of memento. It showcases the process after a guest has played the machine and received their package.

Additional deliverables of final concept

Development Process

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Sketchbook pages to showcase research and development 

Documentation

During the development and making of Memento I maintained a visual blog on Instagram to keep track of progress and changes throughout my project. Feel free to have a look at the journey through my honours year of BSc Product Design at DJCAD, University of Dundee.

Final Collection of Gifts